Most O2C problems aren't process problems — they're integration problems. The order comes in from a storefront, EDI partner, or sales rep, and someone manually keys it into the ERP. Then someone manually generates the invoice. Then someone manually matches the payment. Magic xpi connects every step — order capture, ERP entry, fulfillment, invoicing, and cash application — so the cycle completes without manual handoffs.
100%
Automated Invoice Processing (STL)
45 min
Saved Per Order (Kinetico)
50%
Less Reprocessing (Ajinomoto)
Zero
Manual Order Entry from Amazon
Generic workflow automation tools can route approvals and send emails. They can't natively write a JDE business function call, enforce an SAP credit hold, or handle an Epicor pricing lookup. Those are ERP problems, and they require ERP-certified integration. That's what we do.
The O2C cycle touches the order management, inventory, AR, and invoicing modules of your ERP. Magic xpi ships with certified connectors to SAP, JDE, Epicor, Dynamics, and SYSPRO — built to handle the real data structures those systems use, not generic API wrappers.
Real O2C automation isn't moving records from A to B. It means credit-hold enforcement before the order lands in the ERP, pricing validation against the customer's contract, back-order logic when stock is short, and exception queues when something needs a human. We build that in.
EDI 850s, Shopify orders, Salesforce opportunities, and marketplace orders all need to reach the same ERP. Magic xpi normalizes them through a single integration architecture — one set of business rules, one exception queue, one audit trail, regardless of how the order arrives.
Every step in the O2C cycle is an integration event. Magic xpi handles all of them — with business logic at each step, exception handling when something needs attention, and a complete audit trail for finance and compliance.
The automated O2C flow
Systems we connect
Shopify / Kyklo / SFCC
Storefront
Magic EDI Services
EDI / B2B
Salesforce CRM
CRM
Amazon FBA / Marketplaces
Marketplace
Oracle JD Edwards
ERP
SAP S/4HANA & ECC
ERP
Microsoft Dynamics 365
ERP
Epicor Kinetic
ERP
SYSPRO
ERP
WMS / 3PL
Fulfillment
Accounts Receivable / Finance
Finance
Payment Processors
Payment
Challenge
A sales rep closes a deal in Salesforce. Someone spends 45 minutes manually re-entering the opportunity as a JDE sales order. That's $100K of annual time on one process alone, plus the errors that come with re-keying.
Solution
Magic xpi maps the Salesforce opportunity directly to the ERP, with pricing validation, customer record matching, and credit-hold logic built into the flow. Close the deal in CRM, it's in the ERP before the rep puts down the phone.
Proof: Kinetico — 45-minute Salesforce → JDE order process, fully automated
Read StoryChallenge
EDI purchase orders arrive and land in a separate system. Someone reviews them, maps them, and manually enters them into the ERP. Every EDI partner is a slightly different process.
Solution
Magic EDI Services and Magic xpi form an end-to-end pipeline. 850s land, get validated, and enter the ERP automatically. ASNs and 810s go back out without manual intervention.
Proof: One integration layer for all trading partners — not per-partner manual work.
Challenge
Invoices are generated in the ERP and emailed as PDFs. Customers re-key them. Accounts payable on both sides is a manual reconciliation exercise. Payment delays are the norm.
Solution
Magic xpi generates and transmits invoices electronically through Magic EDI Services or direct API, with cross-document validation so the invoice always matches the PO. 100% electronic, zero PDF emails.
Proof: STL — 100% of invoices processed automatically, substantial time and cost reduction
Challenge
Orders come in from Shopify, Amazon FBA, a B2B portal, and EDI trading partners — each with its own workflow, each handled by a different person, each hitting the ERP differently.
Solution
Magic xpi normalizes all order sources through a single integration layer. Every channel feeds the same ERP order management flow, with the same business rules, the same exception handling, and one consolidated reporting view.
Proof: VB Cosmetics — Amazon FBA, Shopify, and SYSPRO unified, zero manual order entry
Read StoryThese aren't slide-ware. On a discovery call, ask us to put you on the phone with one of them.
Kinetico
Water Treatment & Manufacturing
After evaluating MuleSoft and Boomi, Kinetico chose Magic xpi to automate the CRM-to-ERP order flow globally across Salesforce, JD Edwards, SAP Business One, and ServiceMax.
45 min
Saved Per Order
Ajinomoto Foods
Food Manufacturing
Eliminated error-prone flat-file integrations by combining Magic xpi with Oracle JDE Orchestrator — cutting reprocessing time in half. From requirements to go-live in 4–6 weeks.
50%
Less Reprocessing
Koos Manufacturing (AG & Big Star)
Apparel Manufacturing
Connected Oracle JD Edwards EnterpriseOne, Salesforce Commerce Cloud, Onestop, and CyberSource into one order flow. JDE is the single source of truth across both brands.
Real-Time
Order Visibility
Michelman
Advanced Materials
Automated the JDE/Salesforce order sync with the Oracle-certified JDE connector. 60+ hours saved weekly. ROI in under 10 months.
60+ hrs
Saved Per Week
Bring your O2C problem — the CRM-to-ERP gap that burns hours every week, the EDI pipeline that still requires manual reconciliation, the invoice process that lives in someone's inbox. We'll scope it live.
